Holiday Inn (Celebration): Keeping a Live Hotel Sellable Through a Full Refresh
Sequencing, procurement and reporting on a property that never stopped taking guests
The challenge
Refreshing Holiday Inn (Celebration) in Orlando meant working in a building full of paying guests. Corridors, lifts and public areas all had to stay usable, clean and quiet enough to sell.
The schedule was the constraint that mattered. Every week a floor stayed down was a week of rooms nobody could book.
How we ran it
One record held the scope, the procurement schedule and the approvals, so the owner and the operator were reading the same file rather than trading updates.
We chased the questions that stall a hotel programme — the supplier confirmations, the inspection bookings — before they turned into an idle crew and an empty floor.
The outcome
The refresh at Holiday Inn (Celebration) landed inside its window with the property trading throughout, and the final account reconciled line by line against the award.
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