Legal & Policies
Review our terms, privacy practices, and consent policies below.
Terms of Service
Last Updated: April 25, 2026
1. SMS and Text Messaging Consent
SMS Service Agreement
By providing your mobile phone number and opting into our SMS services, you expressly consent to receive text messages from WeReno at the mobile number provided. This includes but is not limited to:
- Project updates and status notifications
- Appointment reminders and scheduling confirmations
- Service alerts and important announcements
- Customer support communications
- Marketing and promotional messages (with separate consent)
Message Frequency
Message frequency varies based on your project activity and selected notification preferences. You may receive up to 10 messages per week during active projects, and up to 4 marketing messages per month if you've opted in.
Opt-Out Instructions
You can opt out of SMS communications at any time by:
- Replying STOP to any text message
- Contacting customer support at info@wereno.com
- Managing preferences in your account settings
Carrier Information
Message and data rates may apply. SMS messages are delivered via supported carriers including but not limited to AT&T, Verizon, T-Mobile, Sprint, and others. WeReno is not responsible for carrier delays or failures in message delivery.
Age Requirement
You must be 18 years of age or older to consent to SMS communications. If you are under 18, a parent or legal guardian must provide consent on your behalf.
Customer Support
For SMS-related questions or support, contact us at:
Email: info@wereno.com
Phone: 1-800-2-WERENO
Hours: Monday–Friday, 9 AM – 6 PM EST
2. Acceptance of Terms
By accessing and using WeReno's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
3. Service Description
WeReno provides AI-powered construction project management and owner's representative services through our platform. Our services include:
- RenoBot.ai – AI project analysis and management
- Handyman.ai – Professional service matching
- Repaired.ai – Facility management and reporting
- Project oversight and quality assurance
- Escrow protection services
4. User Responsibilities
Users are responsible for:
- Providing accurate and complete information
- Maintaining the security of their account credentials
- Complying with all applicable laws and regulations
- Ensuring proper consent for SMS communications
- Paying all fees associated with services
5. Payment Terms
Payment terms vary by service type. Milestone-based payments are held in escrow and released upon completion of agreed-upon project phases. All fees are non-refundable unless otherwise specified in writing.
6. Intellectual Property
All content, features, and functionality of WeReno's platform are owned by WeReno and are protected by copyright, trademark, and other intellectual property laws.
7. Limitation of Liability
WeReno's liability is limited to the amount paid for services. We are not liable for indirect, incidental, special, or consequential damages arising from the use of our services.
8. Termination
Either party may terminate services with 30 days written notice. WeReno reserves the right to terminate services immediately for violation of these terms.
9. Governing Law
These terms are governed by the laws of Ontario, Canada. Any disputes will be resolved through binding arbitration in Ontario.
10. Changes to Terms
WeReno reserves the right to modify these terms at any time. Users will be notified of significant changes via email or SMS. Continued use of services constitutes acceptance of modified terms.
11. Contact Information
WeReno
Email: info@wereno.com
Phone: 1-800-2-WERENO
Website: https://wereno.com