Maintenance and Improvement at Holiday Inn (Naples), Run as One Programme
The upkeep and the capital work planned together rather than competing for the same rooms
The challenge
Holiday Inn (Naples) in Naples had the usual split: a capital improvement plan on one side and day-to-day maintenance on the other, both wanting the same rooms and the same trades.
Run separately they collide. A room taken for maintenance is a room the improvement plan cannot have, and neither side sees the other’s schedule.
What we did
WeReno ran both from one schedule, so a room came out of service once and went back finished. Preventative work was timed to the improvement sequence rather than to a separate calendar.
Everything was recorded against the property: what was done, by whom, what it cost and what is due next.
The outcome
Holiday Inn (Naples) kept more rooms sellable across the programme, and finished it with a maintenance record that carried forward rather than ending with the project.
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