From Construction to Operations: The Digital Handover
How WeReno bridges the gap between the construction team and the facility management team using a live digital twin — so knowledge transfer happens with the building, not around it.
Overview
The transition from construction to operations is one of the most information-dense moments in the lifecycle of a built asset. When that transition happens through email attachments and PDF packages, critical knowledge gets lost. This whitepaper examines how a live digital twin creates a continuous handover — not a one-time event — from first scope to day-one operations.
You’ll learn how to
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Map the construction-to-operations knowledge gap and its cost in FM productivity
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Structure project data so it transitions seamlessly from GC to FM team without reprocessing
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Use the digital twin to onboard FM staff before physical handover occurs
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Maintain model accuracy through the punchlist and commissioning phases
Key takeaways
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1
FM teams onboarded on a live twin before handover require 50% less reactive support in year one.
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2
Continuous handover eliminates the documentation sprint that delays final close.
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3
A persistent digital twin reduces FM ticket volume by making asset data self-service.
Handover is not a moment — it is a process that begins when the first scope item is mapped and ends when FM teams are operating confidently from the model. Teams that treat it as a continuous transition, not a final deliverable, close faster and operate better from day one.