Need help with WeReno?
Welcome to the WeReno Support Center! We're ready to assist you if you have an issue or a question.
Three ways to get the help you need, when you need it.
Construction projects move fast. WeReno support is here to help you stay unblocked — from first model upload to live digital twin handover.
Live chat
Instant help for pre-sales queries reach us through our live chat for any pre-sale or general inquiries.
Support ticket
In-depth technical assistance submit a ticket for a personalized and detailed solution to your issue.
Knowledge base
Comprehensive guides and documentation find step-by-step instructions and solutions for the most common topics.
Create a support ticket
Have a question about BIM upload, model sync, or your project twin? Submit a ticket and our support team will get back to you within one business day.
Ready to see WeReno in action?
If you have any questions, feel free to reach out to our team.
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No credit card required
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14-Day free trial