Residence Inn Laval: An extended-stay PIP with Marriott brand compliance — completed without a single suite closure longer than 72 hours.

How a Laval extended-stay hotel managed a Marriott PIP around long-stay guests and a complex FF&E sequence.

The Residence Inn by Marriott Laval serves an extended-stay market with many guests staying for weeks or months at a time. A full PIP — suite refreshes, kitchen appliance replacements, corridor redesign, and lobby transformation — had to be coordinated around guests with significantly more complex relocation needs than a transient hotel.

Extended-stay guests required 72-hour advance relocation notice — but the construction sequence could not plan that far ahead.

Hotel policy required extended-stay guests to receive 72 hours notice before being relocated for suite work. The GC was planning the rolling construction sequence with a 48-hour horizon — a structural conflict between operational requirements and the construction schedule that had already caused two stoppages in the first month.

Project Client

Front Office Manager

"Extended-stay guests have higher expectations for the feeling of home — the kitchen, the laundry, the space. Getting those details right is what separates a good stay from a great one."

5-day look-ahead sequencing built into the twin, aligned with guest notification windows.

WeReno restructured the construction planning sequence in the twin to a 5-day rolling horizon — enough to generate the 72-hour guest notifications with time to handle exceptions. The hotel reservations team could see which suites were scheduled for work in the next 5 days and trigger the guest notification workflow automatically.

Project Client

Front Office Manager

"WeReno understood what extended-stay guests actually need and built that understanding into every design decision. The kitchen and laundry facilities reflect a long-stay perspective."

Zero construction stoppages due to guest conflicts. PIP on schedule. Marriott brand sign-off in one visit.

The Residence Inn Laval completed its full PIP without a single construction stoppage caused by guest relocation conflicts. Marriott brand compliance completed their review via the twin for mid-project milestones and conducted a single physical site visit for final sign-off. The property re-launched its extended-stay marketing two weeks ahead of the planned PIP completion date.

Project Client

Front Office Manager

"WeReno created the perfect extended-stay environment that feels like home. We have become the preferred choice for long-term stays in the greater Montreal area."